Frequently Asked Questions

Get quick answers to your questions that our customers asked in past.

When are your office hours?

Customer Support Hours:
Monday - Friday: 9:00 AM - 6:00 PM IST
Saturday - Sunday: Closed
Public Holidays: Closed

We are closed on weekends and holidays as observed by the Indian Holidays.

Please note: Orders placed on weekends and holidays will be processed on the following business/working day.

How do I check my order status?

If you created an account with us, you can log into your account and on your dashboard go to "ACCOUNT". You will see a full history of your orders since the account has been active. You can find the shipping status and tracking number from there.

If you do not have an account, please contact our Customer Support Team! One of our friendly and helpful agents will be more than happy to assist you.

How can I cancel my order?

We're sorry to hear that you'll be cancelling your order with us! We may be able to cancel your order for you if it hasn't been processed out yet.

We request you to contact us on immediately.